When the Queen delivered her speech last Wednesday at the opening of Parliament, many felt relieved that the government had made a dedicated plan to improve the current state of elderly care in the UK. While improvements to adult social care have been on the [...]

The Direct Marketing Association (DMA) recently presented to the Silver Marque companies some guidelines it has prepared to help organisations when dealing with the vulnerable consumers they speak to over the telephone… At some time most companies will have telephone conversations with people who [...]

The discussion about moving into residential care is something most seniors try to avoid for as long as they possibly can. This is an understandable attitude to an issue no one likes to face: the loss of mobility and therefore the loss of independence. [...]